Bruna Homework | Shopping Problems

1. Pronunciation: final IT

Listen, repeat, then say it without audio.

return it

Can I return it?

exchange it

Can I exchange it?

like it

I don’t like it.

More chunks

try it on · buy it · use it · get it · return it · exchange it

2. It / them + doesn’t / don’t

3. Vocabulary from class

Match the word to the meaning.

Words

refund · store credit · receipt · proof of purchase · available · within · only · final sale · cash · item

Meanings

money back · credit to buy something else · proof that you bought something · possible/in stock · inside a period of time · just · not returnable · physical money · product

4. Return policy

Policy A

Full refund

You can return the item for a full refund within 30 days.

She can return it and get her money back.

Policy B

Exchange only

Exchange only. No refunds.

She can exchange it, but she can’t get a refund.

Policy C

Final sale

Sale items cannot be returned or exchanged.

She can’t return it and she can’t exchange it.

5. Question building

Build these questions

1. receipt / have / you / Do / the?

2. exchange / Can / it / I?

3. refund / get / Can / I / a?

4. delivery / free / Is / the?

5. policy / your / What / return / is?

6. cash / pay / Can / in / I?

Reveal answers

1. Do you have the receipt?

2. Can I exchange it?

3. Can I get a refund?

4. Is the delivery free?

5. What is your return policy?

6. Can I pay in cash?

6. Bruna’s real-life story

Complete the story from class.

I bought an item online, but I needed to return it.

I had the receipt, but the store didn’t want to give me a refund.

They offered me store credit, but I wanted my money back.

7. Sentence building

1. sweater / too small / exchange / medium

I bought this sweater online, but it’s too small. I’d like to exchange it for medium.

2. sneakers / don’t fit / refund

I bought these sneakers online, but they don’t fit. I’d like to get a refund.

3. jacket / wrong color / ordered black / received blue / exchange

I ordered a black jacket, but I received a blue one. It’s the wrong color. Can I exchange it?

4. perfume / bought online / always buy the same one

I bought this perfume online because I always buy the same one.

8. Extra: compare prices

Item	Store A	Store B	Outlet
sneakers	$82.99	$79.90	$20
sweater	$44.99	$49.90	$29.90
leggings	$19.90	$16.60	$12
hair mask	$400	$300	$250

Say it

It’s cheaper at the outlet. / It’s on sale, but it’s still expensive.

9. Final WhatsApp audio

Record a 1-minute audio. Choose one option.

Option A

Talk about something you bought online and wanted to return or exchange.

Option B

Explain a return policy: refund, exchange only or final sale.

Option C

Talk about shopping in the US or at an outlet.

Model

Hi teacher. I bought a sweater online, but it doesn’t fit. It’s too small. I’d like to exchange it for medium. I have the receipt and the order number. Can I exchange it?